Why cant we @ mention anyone in WRIKE with a collaborator license ??

I am having trouble with some of my users on projects when they want to share or ask a counterpart to look at something in a task or project. It's my understanding that collaborators can only @ mention people already assigned to the project, in our case we have many departments and players that at different times need to review projects without necessarily being part of the project completely for example an engineer that is asked to look at document for accuracy. Is there a way to modify for collaborators the @ mention function so they can bring in anyone in WRIKE into a conversation like the regular users ??

 

Thank you, 

Sandra MM 

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Hi Sandra Munoz-Moreno, the space/project/folder needs to be shared priorly to the collaborator license.

If you'd like to take a look at creating more granular settings I can recommend using the customizable user types

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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