[From Wrike] Tracking Time for Other Users ๐Ÿ”ฅ

Hello Community! ๐Ÿ––

We know that many of you have been waiting for this, so it gives us great pleasure to announce this release: Tracking time for other users ๐Ÿฅณ

A HUGE thank you to everyone whoโ€™s been sharing their feedback and supporting this suggestion on our Product Feedback forum ๐Ÿค—

Now, letโ€™s see exactly how this works.

Tracking Time for Other Users

Now, If you need to add new time entries for your team members and edit existing ones, you can do that in Timesheets:

  • Open timesheets of the relevant user
  • Start adding new time entries for other users and edit or delete the existing ones

If you only need to edit some existing time entries for the user, you can also do that by opening a project, folder, or space in the Timelog view. There you can edit and delete any existing time entry.ย 

Please note that adding new time entries is not possible on the Timelog view.

๐Ÿ“Account admins and owners on Enterprise Pinnacle and all legacy Wrike for Professional Services accounts can set who can manage other users' time entries in the account in the Settings section of the Workspace. This right can be revoked from account admins and granted to regular users.

๐Ÿ“Adding time entries and editing them for other users is now also available in Wrike API.

Please check out this Help Center article for more detailed info.ย 

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Weโ€™re hoping youโ€™ll like the update - please share your thoughts below ๐Ÿ‘‡ย 

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Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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My project co-ordinator is going to want to hug someone.... instead of having to remind people to change or update their timesheets - she going to be able to just fix them on the spot. Nice.

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I think this is what my supervisor has been looking for.ย 

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So happy to hear this is a useful addition for you ๐Ÿ˜Š

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Lisaย one question: I can change now time entries for other users (as admin). But I can not see how to give other users this right. The help article is a bit unclear to me. It says the feature is available in all subscriptions buiseness upwards (in the header), but in the article it says it is only available to manage the right for time entries in Enterprise Pinnacle and all legacy Wrike for Professional Services accounts. So is their a limitation or how to understand this? Can every a buiseness or more account use it or not? Can I give the right to specific users or only admins?

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Thank you for your question Sven Passinger! I think you understood this correctly - on all Business and higher accounts, account admins and owners can add time for other users. On Enterprise Pinnacle and the legacy Wrike for Professional Services accounts, the right to manage other users' time entries can be granted to any regular user.ย 

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Thank you so much for adding this feature! This is going to go a long way in helping me support my team and cleaning up some of my reports from last quarter.

Love this enhancement!!

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Lisaย 

Love this feature and it has become useful, but something that I noted on the feature request that might be a hinderance, has been confirmed. The inability to add these directly in a timelog view of a project is a hurdle. A lot of times I am adding time for people for a big meeting or something that had a lot of hands in it and it just got lost in the shuffle.

So a lot of times I am reviewing time entries on a project or task and it seems silly that I can edit the entries already there, but I have to go somewhere else if I notice that someone did not add their time to it. Is this something that they are working on as part of this feature?

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Thank you for reaching out and explaining your case Dustin Beaty! I will pass your feedback to the Product team and I'll let you know if I get an update on that from them ๐Ÿ‘

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Lisa

Thanks for that, so that for sure means that this is not something they planned on doing from the beginning?

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Dustin Beatyย I've checked with the team - they don't have such plans currently. I also wanted to ask - are you using Timesheets?ย 

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