Prefill Wrike form

Hello,

We need some guidance on how to proceed.  We have a form on another site fresh desk and when they submit that form, we will redirect them to our wrike form.  We want to pass some data over from the fields to the wrike form.  We looked at using query strings but it looks like it isn't possible because there is no name on the input fields used on the wrike form.  

 

What would you suggestion be to do this.  Thru api? or can you modify the form for us so that we can pass thru query string.  Or if we can add script to our form, we can populate the fields on wrike.  

 

Thank you

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Hi Gina Gina, happy to see you on the Community!

I think that in this case, we'll need advice from our Advanced Support, so I'm going to raise a ticket for you now.

Please let me know if you have any other questions!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Lisa - curious if there was a solution found to this? I'm also trying to pre-populate Wrike forms with already known user info to avoid them having to enter twice

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Thank you for reaching out Pete Gosling! Because the options that might be available depend on the particular settings and the use of third party solutions, I'd recommend to reach out to our Support team about this. I'll be happy to raise a ticket for you if you'd like - please let me know 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hello.

I'm also looking for a way to have some fields auto-filled/pre-populated just by URL.  Just like what was requested here, https://help.wrike.com/hc/en-us/community/posts/115004165909/comments/115002086349 , I'd like to be able to have a way to have a field pre-populated based on the URL that sent them there.

To give context: We use Wrike for a Help Desk to manage support tickets for a school division and have a Wrike form for teachers, staff, students to submit support requests.  If the URL that calls up the form can be customized to automatically fill fields in the form, such as a device ID number (for ex: http://wrike.com/form?device_id=123456&location=ABC) then we can create individual QR codes for each device and the requester can scan the QR code with the device ID.

I've looked around in these forums and found that many have asked about this, but I didn't find if this was possible.

Thanks.

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Hi Michel Dansereau, and welcome to the Community! 👋This is a super interesting case and idea, but not yet possible with our external request forms. The closest solution I can think of is mapping custom fields to the drop-down questions in the Request forms. Then requesters will be able to select the reply from the list of suggestions.

Please let us know if you'd like us to move your comment to the Product Feedback section so that other Community members could upvote your idea about pre-filled URL links 🙌

Lisa K. Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

Lisa K. Wrike Team member Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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So frustrating. This lack of functionality, unfortunately, renders Wrike forms useless for our needs. I have to use Jotform.com + Zapier instead. They (like literally every other form builder available) make this a trivial task. Baffling to me that this isn't available. It's 4 lines of code for Wrike Devs to implement.

e.g.

<p>Your name:
<br /><input name="name" id="name" /></p>

<p>Your email:
<br /><input name="email" id="email" /></p>
var hashParams = window.location.hash.substr(1).split('&'); // substr(1) to remove the `#`
for(var i = 0; i < hashParams.length; i++){
    var p = hashParams[i].split('=');
    document.getElementById(p[0]).value = decodeURIComponent(p[1]);;
}
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Thank you Lisa K. for the suggestion, but when you have over 500 devices, a pick list will be not be viable.  Pete Gosling, I feel ya!  I was looking at such a solution like what you describe, but was hoping Wrike had a simple answer.

Lisa K.  I have an official request in, but you can move this to Product Feedback if it would help.  I'd like to go on record that this feature request was--based on community comments--requested back in 2017.  The fact that it's still not done says a lot, in my books.

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The Mapping Custom Fields feature is great in the request forms, but it really needs to allow for us to remove items from the list. Let's say I am a creative agency and have a custom field called "Work Type" that we use in our reports to track where we are spending the majority of our time. This list could become quite lengthy if it included all viable types of work we do (branding, print ads, digital ads, copywriting, brochures, logo design, infographics, product renders, video shoots, video production, website development, mobile application development, etc). If we only wanted the request form to list items for a certain team (let's say the graphic design team), we wouldn't be able to do that with the current Custom Fields mapping feature.

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Hello Pete GoslingMichel Dansereau and Shawn Flanagan thank you for sharing your feedback here.
 
I've passed it on to the Product team and I'm going to move this thread to the Product Feedback forum so more Community members can support it.
 
Please also upvote the original post yourselves if you haven't by clicking on the heart icon.
 
I'll make sure to post here if I have any updates from the team 🙋🏻‍♀️I

Cansu Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

Cansu Wrike Team member Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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