[Status: Coming Soon...๐Ÿ•‘] Allow users to delete custom fields without having to contact tech support.

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Allow users to actually delete custom fields, not just hide them in different views.

 

I've used Wrike in a lot of different ways and custom fields are by far one of the most useful tools Wrike offers. We really need the ability to delete custom fields because the way our company accomplishes things in Wrike is always evolving. We haven't always gotten it right the first time and have made some fields that we really don't want or need. We've also made some duplicates by mistake.

A big part of wrike is the ability to keep things streamlined and focused on the most important details, and this just adds to the clutter. In our office we use the custom fields a lot when leveraging Wrike's API to integrate Wrike with our CRM software. Having duplicate fields made things especially confusing, we had no idea which instance was which. 

I really hope the product team gives this one a bit of consideration.  

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I'd also appreciate this ability with Calculated Fields in reports. The fact that they're global is bad enough. Combine that with not being able to delete them, and they cause a huge issue with clutter especially in larger organizations.

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@Steve Thanks for the suggestion! As is got 60+ upvotes, I've added 'Backburner' status to it, which means that our team is interested, but it's not on the short-term roadmap at the moment. I'll let you know when there's an update! 

@Joshua thanks for your feedback!

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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Hey! The team is researching this now, the status is updated ๐Ÿ™‚

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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Hugh

Hi everyone, the team is still working on this, as soon as there is an update I'll let you know! ๐Ÿ˜Š

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Good to hear. We're looking forward to getting this option!

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Hugh

Glad to hear that, Christina Fischer

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Complete deletion of custom fields is a superb feature that can contribute to the standardisation. though,

upon deletion of a custom field there should be the option to replace it with another (of the existing ones) on all the projects/reports/dashboards etc that it is used. This will allow efficient administration and standardisation on complex environments with many advanced users.

To exploit custom fields efficiently and minimise duplication, there should be a description for the use of a custom field. Titles are not always self-explanatory. Searching for the use of a custom field in a project, should allow search in the description too.

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Hi Angelos Gaitis, thank you for your input here! 

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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We also need the ability to delete Custom Fields

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Hugh

Hi Christian Hoffmann, thank you for this feedback!

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Hi Wrike! I know you're working on this, but any idea when we can expect it? 

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Hugh

Hey Lindsey Walters, apologies for the delay in response here! No concrete ETA at the moment, as soon as I have a more exact timeframe for you, I'll be sure to let you know.

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I concur with the other users that this is needed. I have never been a fan of any software or system where once created, never deleted. Whether you created something on accident, as a test, or you just don't need it anymore, not being able to delete is a huge shortcoming. Why on earth can you not delete them?

Hope to see this resolved soon.

 

Thanks.

 

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Hugh

 
Thank you for sharing your feedback here.
 
The Product team is continuing to research this as we speak. As soon as I have more information, I'll be sure to keep you posted.
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Adding to the list - I would also find this extremely helpful.  I tried one of the workarounds mentioned here - renaming the field and assigning it to specific users (none).  It appears that users still see the renamed fields.  

Such a fundamental function as deleting a field that we created is a huge product gap.  I'm following this to see when it gets added.

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Hugh

Welcome to the Community, Shawn Prasaud.
 
Thank you for sharing your experience and your feedback here. As soon as we have a further update, I'll be sure to let you know.
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We also are in desperate need of this feature. 

I would like the ability to see a list of all custom fields in one place, with a descriptor, and which folders/projects they live in. Parent folder/this folder/subfolder is not good enough.

Custom fields are by far one of the most useful tools Wrike offers.

We really need the ability to view and delete custom fields because the way our company accomplishes things in Wrike is always evolving.

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Hugh

Hi everyone, 

The Product team are planning on adding the ability to delete custom fields without reaching out to Support! For that reason, I've changed the status to "Coming Soon". As soon as I have more information about this feature, I'll be sure to let you know.

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This is fantastic news Hugh, thank you for the update. I am assuming that we will have the ability to control who can delete the fields by customizing access roles, correct?

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Hugh

Hi John Bibbs, glad to hear the positive feedback! It will initially be only account admins that will be able to delete the custom fields. I've passed this feedback on to the Product team. I'll keep you posted on any new information or updates in relation to this suggestion.

If you have any questions, be sure to let me know!

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We're a new customer and our instance has inherited custom fields created by a "mock user" when we were trialing the product. How can I delete all custom fields created by this user?  Do I still need to log a support ticket.  When we go live, I don't want our team of champions being able to see/select old custom fields.

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Hi Lauren Nickels, welcome to the Community! ๐Ÿ™‚

As the feature is definitely planned to be implemented by the team, it will soon be possible to do this without contacting our Support team. For now, please let me know if you'd like me to help you, I'll be happy to raise a ticket for you! ๐Ÿ‘

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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