How do I cancel my Trial subscription

I am down to 1 day on my trial period and do not want to subscribe at this point. (Our Management team has not made a decision yet)

How do I cancel my trail so that it doesn't switch to a paid plan? Do I delete the account?

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Hi Scott, I've created a Support ticket for you, someone will reach out to you soon. If you have any questions, please let me know, and I hope you'll come back to Wrike 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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hi,,

 

recently downloaded the 14 day trial. I would like to cancel by trial. How do I go about this?

 

thank you

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Spot On Innovative Approach Stellar Advice

Hey Violet, very sorry to see you go. 

I'm raising a Support ticket for you, someone from the team will help with this 👐

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Good morning, the same case with me, I would like to cancel my trial subscription. Thanks !

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Hugh

Hi Cesar,

It's a shame to see you go, I've raised a Support Ticket for you and you should receive assistance soon. Hope to see you again!

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Hi could you help me cancel my trial subscription as well? Thanks for your help!

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Hugh

Hey Victor,

 

Sorry to see you leave, I just raised a Support ticket for you. Hope to see you back soon!

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Hi, same here, could you help me cancel my trial subscription as well? Thanks for the help!!

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Hugh

Hey Adacomp,

Just raised a Support ticket for you now, hope to see you back soon!

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Dear Sir/Madam,

 

I would like to cancel my free trial for Wrike.

Please let me know when the free trail is canceled.

 

Thank You in advance!

Kind regards

Matej Herceg 

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Hugh

Hi Matej, sorry to see you go. 

I've raised a Support ticket for you, you should receive an email soon!

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Hi, same here, could you help me cancel my trial subscription as well? Thanks for the help!!

 
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Hello, I would also like to cancel my free trial. My boss decided to go a different route. Please let me know once you have started the Support Ticket. Thank you! 

 

Sincerely, 

Alex Sauder

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@Alex Sauder, I can see the Support team helped you already. Sorry to see you go!

Everyone: if you'd like to cancel your trial subscription (😥), you can reach our Support team here.

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi.

I was trying to sign up for a free account, but got the free trial instead. How can I change this? There's no team to collaborate with right now, but hopefully, there will be. The paid accounts are a bit more than I can handle right now.

 

Thanks

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Hugh

Hi Mark Collins, welcome to the Community! Here is how you can change your account from a trial version to a free version.

  1.  Go into the Account Management menu in Wrike.
  2. Select Subscription and select the "Purchase Subscription" button.
  3. When asked about your team size, choose a team of 5.
  4. When you've done that, the option to downgrade to a Free Plan will appear in the top right corner of the screen.

Once these instructions are followed, your account will be free then. Hope this helped!

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I too need to have my trial membership canceled. Thank you.

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Hugh

Hi Kristena Tunstall,

I'm sorry to see you go! If you'd like to cancel your trial membership, be sure to reach out to the Support team here.

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Hi,

 

I need to cancel my trial subscription and cannot find a way to do that.  Why? 

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Hugh

Hey Jeff Wertz,

You can cancel your trial subscription by reaching out to the Support team here. If you'd like to change your account from a trial subscription to a free one, be sure to follow the method in my comment above.

Let me know if you need any help!

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I want to cancel my free trial before it runs to paid plan. I found the system will not help me as a bignner

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Hi Nelita A. Sigua, sorry to hear that our platform does not quite meet your expectations. Your trial won't be converted to a paid subscription unless you decide to upgrade it and add credit card details. To switch to the Free plan during your trial, please follow these steps:

  1. Click your profile picture in the top right-hand corner of your Wrike workspace.
  2. Select Settings from the drop-down.
  3. Open Subscription under the Account management section in the left panel. 
  4. Click Purchase subscription.
  5. Choose 5 users as the size of your team.
  6. Select Downgrade to Free Plan in the upper right-hand corner.

 

If you need any additional help, do not hesitate to let us know 😌

Lisa K. Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

Lisa K. Wrike Team member Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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